State Farm® Insurance Agent Neil McKinnon
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mario Turner
October 24, 2024
5
out of
5
rating by Mario Turner
"Scott was amazing, provided me with tons of information and also help me save!"
We responded:
"Thanks Mario! Happy we were able to help you save on car insurance and protect your family with life insurance. Neil McKinnon, State Farm Agent"
Brad Francis
October 23, 2024
5
out of
5
rating by Brad Francis
"I called today for car insurance. 15 minutes later I got it. In 2024, customer service calls definitely don’t usually go that easily. Thanks for your help!"
We responded:
"Thanks Brad! We work hard to provide the best service in a timely manner. Additionally, making sure our customers have the best car insurance coverage. Neil McKinnon, State Farm Agent. "
nicolet
October 14, 2024
5
out of
5
rating by nicolet
"They provided great options and services that helped me better understand my needs, as well as being able to lower cost for both auto and home."
We responded:
"Thanks Nicole! Happy we could give you the options for your homeowners insurance and car insurance. Additionally you have a great local insurance agency to answer any questions. Neil McKinnon, State Farm Agent"
Crystal Lee
October 10, 2024
5
out of
5
rating by Crystal Lee
"Fiona Mckinnon was SO helpful getting my renter’s insurance sorted out! She is super fast at pulling together different information and forming a perfect quote for me! Thoughtful and attentive, working with her was awesome!!"
We responded:
"Thanks Crystal, Fiona is part of what makes having a local insurance agent. We can get you a quick quote, and you will always know who to call if you have any questions. Welcome to the neighborhood. Neil McKinnon, State Farm Agent "
Ramy
September 23, 2024
5
out of
5
rating by Ramy
"Scott was excellent, helped me get better coverage than I had imagined at an excellent price. Went above and beyond with finding the right discounts. Would recommend 1000%"
We responded:
"Ramy, Thanks! Scott and the entire team help us provide outstanding service to our insurance customers. I am happy you found value in your car insurance and home insurance. Neil McKinnon, State Farm Agent"
Merry Dimitri
September 20, 2024
5
out of
5
rating by Merry Dimitri
"Very good customer service and response time. Very knowledgeable about the policies and options"
We responded:
"Thanks Merry, Great value on your car insurance, home insurance, and life insurance is what we do for our clients in Virginia. Neil McKinnon State Farm Agent. "
Loy Blackwood
August 30, 2024
5
out of
5
rating by Loy Blackwood
"Scott was very efficient & patient with explaining all areas and coverage with my auto insurance. Thank you so much scott."
We responded:
"Thanks Carolett, Supporting families by helping them understand their home coverage and auto coverage is key to value of a local insurance agent. Neil McKinnon, State Farm Agent"
Amanda Dickerson
August 30, 2024
5
out of
5
rating by Amanda Dickerson
"Scott was very friendly and knowledgeable! He was easy to work with, answered all of my questions, and got my quotes and insurance set-up quickly. Plus, I am happy with the quote. Hopefully the service moving forward will be the same. Based on this experience, I would recommend using this team if you live in the area."
We responded:
"Thanks Amanda! Fortunately, being located in Fairfax City, allows us to support customers in northern Virginia with their insurance needs. But we also help people throughout the DC, Maryland, and Virginia. Neil McKinnon, State Farm Agent."
Mark James
August 27, 2024
5
out of
5
rating by Mark James
"I had an absolute fantastic experience with a representative named Bri. All i can say is “Consummate Professional and Wealth of Knowledge”. This young lady deserves an award for her attention to detail and willingness to go above and beyond to make my experience a great one considering all experiences prior were not so great. Hats off to Bri."
We responded:
"Thanks Mark! Bri is a valuable team member. I am happy she was able to to provide you an excellent experience and customer service. Neil McKinnon, State Farm Agent. "
Liu Zhizhen
August 14, 2024
5
out of
5
rating by Liu Zhizhen
"Fiona was very patient and attentive when I was handling the car insurance over the phone and answered many questions for me. Excellent experience!"
We responded:
"Liu, thank you for sharing your experience with Fiona! We greatly appreciate you letting us be your good neighbor ."
Louise Ryder
July 19, 2024
5
out of
5
rating by Louise Ryder
"Scott Mascatello was great! I had a bad experience with someone else and Scott made getting car and home insurance quick and easy despite a complication that arose and got me great rates. I highly recommend him."
We responded:
"Thanks Louise, Welcome to the agency. Make sure you stop by the office in Fairfax VA some time. We will confirm your car insurance policy is all set. Neil McKinnon State Farm Agent."
Janvel Myla Restauro
July 10, 2024
5
out of
5
rating by Janvel Myla Restauro
"I appreciate Scott for his help. He is very efficient with his job and helps me get my auto insurance without giving me problems."
We responded:
"Janvei, thank you for the kind words about Scott and glad to hear that he has been helpful to you!"
Mohammad Shafiqul Islam
April 9, 2024
5
out of
5
rating by Mohammad Shafiqul Islam
"I usually don't do reviews, but this time I would like to share my wonderful experience with Ms. Fiona McKinnon. I had a very bad time with my previous auto insurance. On the other hand, McKinnon's offered me a great price. She is excellent and very professional. She pointed out everything and explained all the key points. Now, I believe that I am with a good insurance (Fairfax State Farm) as well as in a 'Good Hands' of Ms. McKinnon. Thank you very much!"
We responded:
"Thanks Mohammad! We believe switching car insurance does not have to be difficult. "Like a good neighbor", we are here for you. Neil McKinnon Agent. "
Abozar Nasari
March 25, 2024
5
out of
5
rating by Abozar Nasari
""Just wanted to give a huge thank you to Jackie for her outstanding help with my car insurance. Her professionalism and attentiveness made everything so smooth. I couldn't have asked for better service. Thanks a million!""
We responded:
"Thanks Abozar! So happy Jackie was able to help make your car insurance transition smooth. Great service does not have to be sacrificed with great prices. Neil McKinnon, State Farm Agent. "
Janice Henderson
March 15, 2024
5
out of
5
rating by Janice Henderson
"We are new to this office and they provided a thorough review of our State Farm insurance coverage. We are pleased so far!"
We responded:
"Thanks Janice! Welcome to our office in Fairfax VA. We are happy to provide home insurance and car insurance to you and your family. Neil McKinnon, State Farm Agent."
andrew mukhortov
March 9, 2024
5
out of
5
rating by andrew mukhortov
"Bri was super fast and amazing! Impecable service!!! Can't love it harder! From now on only Bri!!!"
We responded:
"Thanks Andrew! Having a talented local Fairfax team members makes it easier for our customers to get car insurance and home insurance. Neil McKinnon, State Farm Agent. "
Nana Osaebeah
March 6, 2024
5
out of
5
rating by Nana Osaebeah
"Fiona is a great customer service agent. She has patience and time to talk to customer."
We responded:
"Thanks Nana! We are excited to have your family as part of State Farm. Great customer service is important when helping people make important insurance decisions. Neil McKinnon, State Farm Agent. "
javier raez
March 4, 2024
5
out of
5
rating by javier raez
"Jackie muy buena account manager me ayudo mucho explicando todo con paciencia y Rapides lo mejor me hizo una Poliza muy justa. Recomendada al 100."
We responded:
"Gracias Javier, muchas gracias por visitarnos en nuestra agencia en Fairfax VA. Valoramos la relación con nuestros clientes. Neil McKinnon, agente de State Farm "
Cold Blooded
March 4, 2024
1
out of
5
rating by Cold Blooded
"Only took one phone call lady argued with me telling me what I asked for then laughed at my frustration... some of the worse customer service I ever experienced had zero remorse at the point of knowing how wrong you are.. IM THE CUSTOMER ASKING FOR X YOU TELL ME NO I CAN NOT HAVE Y... NOBODY ASKED FOR Y... I BELIEVE THIS WOULD BE ON THE COMPANY FOR MISUNDERSTANDING BUT YOU THOUGHT TO ARGUE AND LAUGH AT A CUSTOMER... IM GOING TO CANCEL IMMEDIATELY"
We responded:
"Okay Dino Jr., I understand customers being frustrated when they don't get what they want. Hopefully you can learn a little respect at your next insurance company, because using disrespectful profanity towards a woman on my staff will not be tolerated. Neil McKinnon, State Farm Agent"
Andrew Lamendola
February 23, 2024
5
out of
5
rating by Andrew Lamendola
"Jessica was a pleasure to work with and was extremely helpful with getting me set up with my new insurance. 5/5 experience!"
We responded:
"Thanks Andrew, We are happy to provide insurance protection for you and your growing family. Neil McKinnon, State Farm Agent"
A Bolden
February 20, 2024
5
out of
5
rating by A Bolden
"Five Star Service! Knowledgeable agent with fast and reliable service. Will definitely recommend to family and friends!"
We responded:
"Thanks Anteria, Providing fast and reliable insurance service is key to supporting small business owners in our community. Neil McKinnon, State Farm Agent. "
Virginia Tusing
February 19, 2024
5
out of
5
rating by Virginia Tusing
"I am so thankful for Jackie for helping me to find the right insurance for me..She was very knowledgeable and patient with me ..Need more customer service from people like her..Thank you!!"
We responded:
"Thanks Virginia! We are so happy to provide knowledgeable and friendly customer service to our customers in search of car insurance. Neil McKinnon, State Farm Agent"
Alexander Samuel
February 17, 2024
5
out of
5
rating by Alexander Samuel
"Definitely recommend this State Farm. I had gotten amazing service."
We responded:
"Thanks Alexander! Our great service and insurance rates make us the best deal for insurance in Northern Virginia. Neil McKinnon, State Farm Agent"
G Sch
February 17, 2024
5
out of
5
rating by G Sch
"I was absolutely impresses with the price, and fast professional service. Best experience with any insurance company that I have ever had."
We responded:
"Thanks G! Competitive insurance prices with great service is how we we keep or clients happy with home and auto insurance. Neil McKinnon, State Farm Agent! "
Li Kristy
February 5, 2024
5
out of
5
rating by Li Kristy
"Good service. Explain well!"
We responded:
"Thanks Kristy, We are happy you decided let State Farm provide you car insurance and renter's insurance. Neil McKinnon, State Farm Agent"