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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeanette Childers

August 17, 2025

5  out of  5
rating by Jeanette Childers
"Neil McKinnon is a fantastic State Farm agent. He was courteous knowledgeable down to earth and made everything seem so simple. Thanks for all your help."
We responded:
"Thanks Jeanette! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Neil McKinnon, State Farm Agent"
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Jeffrey Johnson

July 29, 2025

5  out of  5
rating by Jeffrey Johnson
""Fiona is very friendly, knowledgeable, and helpful. Quickly took care of my needs as we were talking. I'm very happy with this agency.""
We responded:
"Thank Jeff for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Neil McKinnon, State Farm Agent"
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Monica Nugent

July 28, 2025

5  out of  5
rating by Monica Nugent
"Scott was amazing, made my switch from progressive to State Farm extremely easy. Saved me $58 a month for the exact coverage I had. Would recommend 100% !!!!"
We responded:
"Thanks Monica for your 5-star review! Happy we could help you save money on car insurance. My State Farm team and I are happy to be your good neighbor! Neil McKinnon, State Farm Agent."
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Richard Hwang

July 28, 2025

5  out of  5
rating by Richard Hwang
"Fiona is very friendly, knowledgeable, and helpful. She responds to my questions and need promptly and to the point. I'm very happy with this agency."
We responded:
"Thanks Mr. Hwang! We enjoy providing excellent customer service for our insured. Additionally, Happy to help another New Yorker. Neil McKinnon, State Farm Agent"
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kevin Clements

July 24, 2025

5  out of  5
rating by kevin Clements
"Scott did a great job explaining the different policies that were available to me and I was able to easily switch my insurance needs to State Farm and save money. If you have insurance needs I would recommend Neil McKinnon State Farm office and ask for Scott."
We responded:
"Thanks Kevin! We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Neil McKinnon, State Farm Agent."
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Nelly Zulay Fierro Loaiza

July 16, 2025

5  out of  5
rating by Nelly Zulay Fierro Loaiza
"very professional."
We responded:
"Thanks Nelly, We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Neil McKinnon, State Farm Agent"
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Jeremiah Prophett

July 3, 2025

5  out of  5
rating by Jeremiah Prophett
"Scott Mascatello is classy , expedient , and efficient ! Highly recommended !"
We responded:
"Thanks Jeremiah! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Neil McKinnon, State Farm Agent"
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KS

June 30, 2025

5  out of  5
rating by KS
"Very good service."
We responded:
"Thanks K! We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Neil McKinnon, State Farm Agent."
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Kurl Ann Joachim Roary

June 18, 2025

5  out of  5
rating by Kurl Ann Joachim Roary
"Switching to State Farm was a breeze, fast and I was able to get the same things I was covered for under another insurance for half the price! Neil, and specifically Scott made my switch easy! Highly recommend him and State Farm!"
We responded:
"Thanks Kurl! Happy we could make the transition to our local insurance agency easy. Neil McKinnon, State Farm Agent"
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Sam

June 4, 2025

5  out of  5
rating by Sam
"Scott Mascatello is an outstanding State Farm agent. He was patient and knowledgeable and took the time to explain all my insurance options clearly. The entire process was smooth and stress-free. I truly appreciate his professionalism and friendly service. Highly recommended if you’re looking for a reliable agent!"
We responded:
"Thanks Sam! Scott is a great team member who exemplifies everything right about our agency. great local customer service. Neil McKinnon State Farm Agent. "
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Michele Mascatello

May 13, 2025

5  out of  5
rating by Michele Mascatello
"Scott Mascatello made it so easy for me to get my new policy. He thoroughly reviewed it with me and answered all of my questions. I will save a lot of money each month now that I’ve switched over. Thank you Scott and State Farm!"
We responded:
"Thanks Michele! Family love is super important, but I am happy we were able to save you some money on you car insurance and home insurance. Neil McKinnon, State Farm Agent"
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Muhammad Mustaqeem

April 21, 2025

5  out of  5
rating by Muhammad Mustaqeem
"Amazing response and performance .I really loved their way of work"
We responded:
"Thanks Muhammad, We understand our customers are dependent on great customer service. We strive to make your home and auto insurance the best value possible. Neil McKinnon, State Farm Agent"
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Felix E

March 29, 2025

5  out of  5
rating by Felix E
"The very best"
We responded:
"Thanks Felix! We work hard to provide our customers with the best value for their car insurance and home insurance. Neil McKinnon, State Farm Agent. "
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Jaffaz Ijaz Bhutta

March 26, 2025

5  out of  5
rating by Jaffaz Ijaz Bhutta
"Wonderful service, Win Win. 🔥🔥"
We responded:
"Thanks Jaff! We appreciate you allowing us to handle you car insurance and home insurance. Scott is always looking to help people protect their family assets. Neil McKinnon, State farm Agent. "
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Alina Munir

March 25, 2025

5  out of  5
rating by Alina Munir
"Brianna you are awesome!! Thank you so much for your 5* service! So glad to have you as our Statefarm agent!!"
We responded:
"Thanks Alina! We are happy we were able to provide you the best service for your car insurance and home insurance. Team members like Fiona & Brianna make that happen. Neil McKinnon, State Farm Agent "
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Liz Washington

March 24, 2025

5  out of  5
rating by Liz Washington
"I was very happy with the service i received from Scott Moscatello. Not only did I get better coverage, but he saved me LOTS of money! Great agency!"
We responded:
"Thanks LIz! Happy you were willing to give a local agent the a chance. Team members like Scott are what make us a great value. It was a pleasure to help you set up your new car insurance and home insurance. Neil McKinnon, State Farm Agent."
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Аня Романова

March 10, 2025

5  out of  5
rating by Аня Романова
"Perfect service. Was directed to Fiona and don’t regret it one bit. She has amazing customer service skills and helped me a lot with an uncommon situation and most importantly she was patient, so Thank you Fiona and thank you State Farm! The quote also turned out less then I expected."
We responded:
"Thank You! A car insurance referral makes my day as a local agent in Northern Virginia. My team works to keep improving our customer experience. Neil McKinnon, State Farm Agent"
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Nimish Raj

February 26, 2025

5  out of  5
rating by Nimish Raj
"Always a great experience when working with the team! Generally it's painful to work with insurance companies but Scott from Neil's team made it painless and quick. Thanks!"
We responded:
"Thanks Nimash! Have a local insurance team, makes it easier to connect with someone when you need to make a change to your car insurance or home insurance. Neil McKinnon, State Farm Agent"
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김성식

February 25, 2025

5  out of  5
rating by 김성식
"Scott is the best. He helped me to get better coverages and prepared all the documents I need"
We responded:
"Thanks! We want our customers to have the best experience and reliable insurance coverage. Neil McKinnon, State Farm Agent"
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Debbie

February 19, 2025

5  out of  5
rating by Debbie
"Jessica was very helpful and took her time with me answered all my questions"
We responded:
"Thanks Debbie! We pride ourselves on providing the best insurance customer service with team members you know and trust. Neil McKinnon, State Farm Agent"
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Lauren Shupp

January 28, 2025

1  out of  5
rating by Lauren Shupp
"They reached out to me to offer better rates and I made the mistake of hearing them out. After claiming the new plans were approved and I paid for them, and then helping me cancel my other policies, they later came back not approving the most affordable of my three new plans with them. I had 60 days to find coverage with someone else. We have excellent track record so this was rediculous. They based this decision off of information they already had. This caused me to lose my previous coverage and rates with AllState and worse, I wasted hours and hours over many days with them and other carriers to get quotes. I’m finally back to covered with the same insurer AllState who took me right back with exceptional service. What a hassle. Horrible experience."
We responded:
"Lauren, I apologize for the frustration caused by an underwriting decision. Clearly, information provided by your previous insurer caused underwriting action, We strive to make sure our customers get the most value out of their policies, and unfortunately adverse information has an affect on premium and coverage. Neil McKinnon, State Farm Agent. "
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Brendan White

January 22, 2025

5  out of  5
rating by Brendan White
"Scott was very helpful getting my insurance changed from my old vehicle to my new vehicle. It just took a few minutes."
We responded:
"Thanks Brenden! Using a local insurance agent can be as prompt and effective as any other way to service your insurance policies. Neil McKinnon, State Farm Agent "
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Gary Johnson

January 17, 2025

5  out of  5
rating by Gary Johnson
"Great service! Highly recommend"
We responded:
"Thanks Gary! Great Service is what we strive for with our policyholders. Neil McKinnon, State Farm Agent. "
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Scott Miller

January 8, 2025

5  out of  5
rating by Scott Miller
"Excellent responsiveness and a pleasure to work with."
We responded:
"Thank you Scott! As your local agent we are all about providing the best customer service when reviewing car insurance and home insurance. Neil McKinnon, State Farm Agent"
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Ramiro Zacarias

December 20, 2024

5  out of  5
rating by Ramiro Zacarias
"Fiona was super responsive, knowledgeable and professional. Excellent work!"
We responded:
"Thanks Ramiro, Having a knowledgeable partner you can call on for help with you home insurance or car insurance needs is why our customers find value in our service. Neil McKinnon, State Farm Agent"