State Farm® Insurance Agent Neil McKinnon
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Nimish Raj
February 26, 2025
5
out of
5
rating by Nimish Raj
"Always a great experience when working with the team! Generally it's painful to work with insurance companies but Scott from Neil's team made it painless and quick. Thanks!"
We responded:
"Thanks Nimash! Have a local insurance team, makes it easier to connect with someone when you need to make a change to your car insurance or home insurance. Neil McKinnon, State Farm Agent"
김성식
February 25, 2025
5
out of
5
rating by 김성식
"Scott is the best. He helped me to get better coverages and prepared all the documents I need"
We responded:
"Thanks! We want our customers to have the best experience and reliable insurance coverage. Neil McKinnon, State Farm Agent"
Debbie
February 19, 2025
5
out of
5
rating by Debbie
"Jessica was very helpful and took her time with me answered all my questions"
We responded:
"Thanks Debbie! We pride ourselves on providing the best insurance customer service with team members you know and trust. Neil McKinnon, State Farm Agent"
Lauren Shupp
January 28, 2025
1
out of
5
rating by Lauren Shupp
"They reached out to me to offer better rates and I made the mistake of hearing them out. After claiming the new plans were approved and I paid for them, and then helping me cancel my other policies, they later came back not approving the most affordable of my three new plans with them. I had 60 days to find coverage with someone else. We have excellent track record so this was rediculous. They based this decision off of information they already had. This caused me to lose my previous coverage and rates with AllState and worse, I wasted hours and hours over many days with them and other carriers to get quotes. I’m finally back to covered with the same insurer AllState who took me right back with exceptional service. What a hassle. Horrible experience."
We responded:
"Lauren, I apologize for the frustration caused by an underwriting decision. Clearly, information provided by your previous insurer caused underwriting action, We strive to make sure our customers get the most value out of their policies, and unfortunately adverse information has an affect on premium and coverage. Neil McKinnon, State Farm Agent. "
Brendan White
January 22, 2025
5
out of
5
rating by Brendan White
"Scott was very helpful getting my insurance changed from my old vehicle to my new vehicle. It just took a few minutes."
We responded:
"Thanks Brenden! Using a local insurance agent can be as prompt and effective as any other way to service your insurance policies. Neil McKinnon, State Farm Agent "
Richard Hwang
January 17, 2025
5
out of
5
rating by Richard Hwang
"Fiona and Neil are very friendly, knowledgeable, and helpful. They respond to my requests promptly and to the point. I'm very happy with this agency."
We responded:
"Thanks Mr. Hwang! We enjoy providing excellent customer service for our insured. Additionally, Happy to help another New Yorker. Neil McKinnon, State Farm Agent"
Gary Johnson
January 17, 2025
5
out of
5
rating by Gary Johnson
"Great service! Highly recommend"
We responded:
"Thanks Gary! Great Service is what we strive for with our policyholders. Neil McKinnon, State Farm Agent. "
Scott Miller
January 8, 2025
5
out of
5
rating by Scott Miller
"Excellent responsiveness and a pleasure to work with."
We responded:
"Thank you Scott! As your local agent we are all about providing the best customer service when reviewing car insurance and home insurance. Neil McKinnon, State Farm Agent"
Ramiro Zacarias
December 20, 2024
5
out of
5
rating by Ramiro Zacarias
"Fiona was super responsive, knowledgeable and professional. Excellent work!"
We responded:
"Thanks Ramiro, Having a knowledgeable partner you can call on for help with you home insurance or car insurance needs is why our customers find value in our service. Neil McKinnon, State Farm Agent"
Joy La Vay Taylor
December 14, 2024
5
out of
5
rating by Joy La Vay Taylor
"I wanted to take this opportunity to express my gratitude and thanks to Jessica in this State Farm office. Jessica is always exceptionally kind and patient and helpful in every way and she goes out of her way to research issues and ensure she is sharing accurate and up to date information! She is responsive and explains answers carefully to ensure understanding. She is always calm and personable and always very respectful! Thank you, Jessica!! You are a treasure and I hope State Farm appreciates your dedication and efforts!! Warmest wishes to you and those you love for a happy holiday season!! ♥️💚 Joy"
We responded:
"Thank you Joy! Jessica is a valuable part of the team and sample of what having a local insurance agent so valuable. State Farm prides itself on having reliable local team members. Happy Holidays! Neil McKinnon, State Farm Agent"
Corey Walton
December 2, 2024
5
out of
5
rating by Corey Walton
"Timely, courteous and very helpful. Best insurance company I've ever had, hands down. Great rates, service and follow up..."
We responded:
"Thanks Corey! We enjoy the praise, and look forward to providing the best coverage for you car insurance and home insurance. Neil McKinnon, State Farm Agent"
brad scarberry
November 29, 2024
5
out of
5
rating by brad scarberry
"Was great very helpful"
We responded:
"Thanks Brad! We appreciate the opportunity to protect you and your family with home insurance and auto insurance. Neil McKinnon, State Farm Agent."
Anita Hanks
November 29, 2024
5
out of
5
rating by Anita Hanks
"They were straight to the point::: Cheaper insurance quote and renters policy. Thanks State Farm, Scott M. and Neil McKinnon."
We responded:
"Thanks Anita! I am happy you were satisfied and would recommend my agency. Neil McKinnon, State Farm Agent. "
tiffany ward
November 22, 2024
5
out of
5
rating by tiffany ward
"They were cheaper than progressive and geico auto insurance! ❤️ thx state farm!"
We responded:
"Thanks Tiffany! Switching insurance is not always easy. I am happy we were able to get you competitive rates for your rental insurance and car insurance in Fairfax. Neil McKinnon, State Farm Agent."
Abozar Nasari
November 21, 2024
5
out of
5
rating by Abozar Nasari
""Just wanted to give a huge thank you to Jackie for her outstanding help with my car insurance. Her professionalism and attentiveness made everything so smooth. I couldn't have asked for better service. Thanks a million!""
We responded:
"Thanks Abozar! So happy Jackie was able to help make your car insurance transition smooth. Great service does not have to be sacrificed with great prices. Neil McKinnon, State Farm Agent. "
Mario Turner
October 24, 2024
5
out of
5
rating by Mario Turner
"Scott was amazing, provided me with tons of information and also help me save!"
We responded:
"Thanks Mario! Happy we were able to help you save on car insurance and protect your family with life insurance. Neil McKinnon, State Farm Agent"
Brad Francis
October 23, 2024
5
out of
5
rating by Brad Francis
"I called today for car insurance. 15 minutes later I got it. In 2024, customer service calls definitely don’t usually go that easily. Thanks for your help!"
We responded:
"Thanks Brad! We work hard to provide the best service in a timely manner. Additionally, making sure our customers have the best car insurance coverage. Neil McKinnon, State Farm Agent. "
nicolet
October 14, 2024
5
out of
5
rating by nicolet
"They provided great options and services that helped me better understand my needs, as well as being able to lower cost for both auto and home."
We responded:
"Thanks Nicole! Happy we could give you the options for your homeowners insurance and car insurance. Additionally you have a great local insurance agency to answer any questions. Neil McKinnon, State Farm Agent"
Crystal Lee
October 10, 2024
5
out of
5
rating by Crystal Lee
"Fiona Mckinnon was SO helpful getting my renter’s insurance sorted out! She is super fast at pulling together different information and forming a perfect quote for me! Thoughtful and attentive, working with her was awesome!!"
We responded:
"Thanks Crystal, Fiona is part of what makes having a local insurance agent. We can get you a quick quote, and you will always know who to call if you have any questions. Welcome to the neighborhood. Neil McKinnon, State Farm Agent "
Ramy
September 23, 2024
5
out of
5
rating by Ramy
"Scott was excellent, helped me get better coverage than I had imagined at an excellent price. Went above and beyond with finding the right discounts. Would recommend 1000%"
We responded:
"Ramy, Thanks! Scott and the entire team help us provide outstanding service to our insurance customers. I am happy you found value in your car insurance and home insurance. Neil McKinnon, State Farm Agent"
Merry Dimitri
September 20, 2024
5
out of
5
rating by Merry Dimitri
"Very good customer service and response time. Very knowledgeable about the policies and options"
We responded:
"Thanks Merry, Great value on your car insurance, home insurance, and life insurance is what we do for our clients in Virginia. Neil McKinnon State Farm Agent. "
Loy Blackwood
August 30, 2024
5
out of
5
rating by Loy Blackwood
"Scott was very efficient & patient with explaining all areas and coverage with my auto insurance. Thank you so much scott."
We responded:
"Thanks Carolett, Supporting families by helping them understand their home coverage and auto coverage is key to value of a local insurance agent. Neil McKinnon, State Farm Agent"
Amanda Dickerson
August 30, 2024
5
out of
5
rating by Amanda Dickerson
"Scott was very friendly and knowledgeable! He was easy to work with, answered all of my questions, and got my quotes and insurance set-up quickly. Plus, I am happy with the quote. Hopefully the service moving forward will be the same. Based on this experience, I would recommend using this team if you live in the area."
We responded:
"Thanks Amanda! Fortunately, being located in Fairfax City, allows us to support customers in northern Virginia with their insurance needs. But we also help people throughout the DC, Maryland, and Virginia. Neil McKinnon, State Farm Agent."
Mark James
August 27, 2024
5
out of
5
rating by Mark James
"I had an absolute fantastic experience with a representative named Bri. All i can say is “Consummate Professional and Wealth of Knowledge”. This young lady deserves an award for her attention to detail and willingness to go above and beyond to make my experience a great one considering all experiences prior were not so great. Hats off to Bri."
We responded:
"Thanks Mark! Bri is a valuable team member. I am happy she was able to to provide you an excellent experience and customer service. Neil McKinnon, State Farm Agent. "
Liu Zhizhen
August 14, 2024
5
out of
5
rating by Liu Zhizhen
"Fiona was very patient and attentive when I was handling the car insurance over the phone and answered many questions for me. Excellent experience!"
We responded:
"Liu, thank you for sharing your experience with Fiona! We greatly appreciate you letting us be your good neighbor ."