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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Scott Miller

Scott Miller

January 8, 2025

5  out of  5
rating by Scott Miller
"Excellent responsiveness and a pleasure to work with."
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Ramiro Zacarias

December 20, 2024

5  out of  5
rating by Ramiro Zacarias
"Fiona was super responsive, knowledgeable and professional. Excellent work!"
We responded:
"Thanks Ramiro, Having a knowledgeable partner you can call on for help with you home insurance or car insurance needs is why our customers find value in our service. Neil McKinnon, State Farm Agent"
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Joy La Vay Taylor

December 14, 2024

5  out of  5
rating by Joy La Vay Taylor
"I wanted to take this opportunity to express my gratitude and thanks to Jessica in this State Farm office. Jessica is always exceptionally kind and patient and helpful in every way and she goes out of her way to research issues and ensure she is sharing accurate and up to date information! She is responsive and explains answers carefully to ensure understanding. She is always calm and personable and always very respectful! Thank you, Jessica!! You are a treasure and I hope State Farm appreciates your dedication and efforts!! Warmest wishes to you and those you love for a happy holiday season!! ♥️💚 Joy"
We responded:
"Thank you Joy! Jessica is a valuable part of the team and sample of what having a local insurance agent so valuable. State Farm prides itself on having reliable local team members. Happy Holidays! Neil McKinnon, State Farm Agent"
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Corey Walton

December 2, 2024

5  out of  5
rating by Corey Walton
"Timely, courteous and very helpful. Best insurance company I've ever had, hands down. Great rates, service and follow up..."
We responded:
"Thanks Corey! We enjoy the praise, and look forward to providing the best coverage for you car insurance and home insurance. Neil McKinnon, State Farm Agent"
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brad scarberry

November 29, 2024

5  out of  5
rating by brad scarberry
"Was great very helpful"
We responded:
"Thanks Brad! We appreciate the opportunity to protect you and your family with home insurance and auto insurance. Neil McKinnon, State Farm Agent."
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Anita Hanks

November 29, 2024

5  out of  5
rating by Anita Hanks
"They were straight to the point::: Cheaper insurance quote and renters policy. Thanks State Farm, Scott M. and Neil McKinnon."
We responded:
"Thanks Anita! I am happy you were satisfied and would recommend my agency. Neil McKinnon, State Farm Agent. "
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tiffany ward

November 22, 2024

5  out of  5
rating by tiffany ward
"They were cheaper than progressive and geico auto insurance! ❤️ thx state farm!"
We responded:
"Thanks Tiffany! Switching insurance is not always easy. I am happy we were able to get you competitive rates for your rental insurance and car insurance in Fairfax. Neil McKinnon, State Farm Agent."
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Abozar Nasari

November 21, 2024

5  out of  5
rating by Abozar Nasari
""Just wanted to give a huge thank you to Jackie for her outstanding help with my car insurance. Her professionalism and attentiveness made everything so smooth. I couldn't have asked for better service. Thanks a million!""
We responded:
"Thanks Abozar! So happy Jackie was able to help make your car insurance transition smooth. Great service does not have to be sacrificed with great prices. Neil McKinnon, State Farm Agent. "
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Mario Turner

October 24, 2024

5  out of  5
rating by Mario Turner
"Scott was amazing, provided me with tons of information and also help me save!"
We responded:
"Thanks Mario! Happy we were able to help you save on car insurance and protect your family with life insurance. Neil McKinnon, State Farm Agent"
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Brad Francis

October 23, 2024

5  out of  5
rating by Brad Francis
"I called today for car insurance. 15 minutes later I got it. In 2024, customer service calls definitely don’t usually go that easily. Thanks for your help!"
We responded:
"Thanks Brad! We work hard to provide the best service in a timely manner. Additionally, making sure our customers have the best car insurance coverage. Neil McKinnon, State Farm Agent. "
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nicolet

October 14, 2024

5  out of  5
rating by nicolet
"They provided great options and services that helped me better understand my needs, as well as being able to lower cost for both auto and home."
We responded:
"Thanks Nicole! Happy we could give you the options for your homeowners insurance and car insurance. Additionally you have a great local insurance agency to answer any questions. Neil McKinnon, State Farm Agent"
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Crystal Lee

October 10, 2024

5  out of  5
rating by Crystal Lee
"Fiona Mckinnon was SO helpful getting my renter’s insurance sorted out! She is super fast at pulling together different information and forming a perfect quote for me! Thoughtful and attentive, working with her was awesome!!"
We responded:
"Thanks Crystal, Fiona is part of what makes having a local insurance agent. We can get you a quick quote, and you will always know who to call if you have any questions. Welcome to the neighborhood. Neil McKinnon, State Farm Agent "
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Ramy

September 23, 2024

5  out of  5
rating by Ramy
"Scott was excellent, helped me get better coverage than I had imagined at an excellent price. Went above and beyond with finding the right discounts. Would recommend 1000%"
We responded:
"Ramy, Thanks! Scott and the entire team help us provide outstanding service to our insurance customers. I am happy you found value in your car insurance and home insurance. Neil McKinnon, State Farm Agent"
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Merry Dimitri

September 20, 2024

5  out of  5
rating by Merry Dimitri
"Very good customer service and response time. Very knowledgeable about the policies and options"
We responded:
"Thanks Merry, Great value on your car insurance, home insurance, and life insurance is what we do for our clients in Virginia. Neil McKinnon State Farm Agent. "
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Loy Blackwood

August 30, 2024

5  out of  5
rating by Loy Blackwood
"Scott was very efficient & patient with explaining all areas and coverage with my auto insurance. Thank you so much scott."
We responded:
"Thanks Carolett, Supporting families by helping them understand their home coverage and auto coverage is key to value of a local insurance agent. Neil McKinnon, State Farm Agent"
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Amanda Dickerson

August 30, 2024

5  out of  5
rating by Amanda Dickerson
"Scott was very friendly and knowledgeable! He was easy to work with, answered all of my questions, and got my quotes and insurance set-up quickly. Plus, I am happy with the quote. Hopefully the service moving forward will be the same. Based on this experience, I would recommend using this team if you live in the area."
We responded:
"Thanks Amanda! Fortunately, being located in Fairfax City, allows us to support customers in northern Virginia with their insurance needs. But we also help people throughout the DC, Maryland, and Virginia. Neil McKinnon, State Farm Agent."
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Mark James

August 27, 2024

5  out of  5
rating by Mark James
"I had an absolute fantastic experience with a representative named Bri. All i can say is “Consummate Professional and Wealth of Knowledge”. This young lady deserves an award for her attention to detail and willingness to go above and beyond to make my experience a great one considering all experiences prior were not so great. Hats off to Bri."
We responded:
"Thanks Mark! Bri is a valuable team member. I am happy she was able to to provide you an excellent experience and customer service. Neil McKinnon, State Farm Agent. "
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Liu Zhizhen

August 14, 2024

5  out of  5
rating by Liu Zhizhen
"Fiona was very patient and attentive when I was handling the car insurance over the phone and answered many questions for me. Excellent experience!"
We responded:
"Liu, thank you for sharing your experience with Fiona! We greatly appreciate you letting us be your good neighbor ."
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Louise Ryder

July 19, 2024

5  out of  5
rating by Louise Ryder
"Scott Mascatello was great! I had a bad experience with someone else and Scott made getting car and home insurance quick and easy despite a complication that arose and got me great rates. I highly recommend him."
We responded:
"Thanks Louise, Welcome to the agency. Make sure you stop by the office in Fairfax VA some time. We will confirm your car insurance policy is all set. Neil McKinnon State Farm Agent."
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Janvel Myla Restauro

July 10, 2024

5  out of  5
rating by Janvel Myla Restauro
"I appreciate Scott for his help. He is very efficient with his job and helps me get my auto insurance without giving me problems."
We responded:
"Janvei, thank you for the kind words about Scott and glad to hear that he has been helpful to you!"
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Mohammad Shafiqul Islam

April 9, 2024

5  out of  5
rating by Mohammad Shafiqul Islam
"I usually don't do reviews, but this time I would like to share my wonderful experience with Ms. Fiona McKinnon. I had a very bad time with my previous auto insurance. On the other hand, McKinnon's offered me a great price. She is excellent and very professional. She pointed out everything and explained all the key points. Now, I believe that I am with a good insurance (Fairfax State Farm) as well as in a 'Good Hands' of Ms. McKinnon. Thank you very much!"
We responded:
"Thanks Mohammad! We believe switching car insurance does not have to be difficult. "Like a good neighbor", we are here for you. Neil McKinnon Agent. "
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Janice Henderson

March 15, 2024

5  out of  5
rating by Janice Henderson
"We are new to this office and they provided a thorough review of our State Farm insurance coverage. We are pleased so far!"
We responded:
"Thanks Janice! Welcome to our office in Fairfax VA. We are happy to provide home insurance and car insurance to you and your family. Neil McKinnon, State Farm Agent."
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andrew mukhortov

March 9, 2024

5  out of  5
rating by andrew mukhortov
"Bri was super fast and amazing! Impecable service!!! Can't love it harder! From now on only Bri!!!"
We responded:
"Thanks Andrew! Having a talented local Fairfax team members makes it easier for our customers to get car insurance and home insurance. Neil McKinnon, State Farm Agent. "
Profile photo of Nana Osaebeah

Nana Osaebeah

March 6, 2024

5  out of  5
rating by Nana Osaebeah
"Fiona is a great customer service agent. She has patience and time to talk to customer."
We responded:
"Thanks Nana! We are excited to have your family as part of State Farm. Great customer service is important when helping people make important insurance decisions. Neil McKinnon, State Farm Agent. "
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javier raez

March 4, 2024

5  out of  5
rating by javier raez
"Jackie muy buena account manager me ayudo mucho explicando todo con paciencia y Rapides lo mejor me hizo una Poliza muy justa. Recomendada al 100."
We responded:
"Gracias Javier, muchas gracias por visitarnos en nuestra agencia en Fairfax VA. Valoramos la relación con nuestros clientes. Neil McKinnon, agente de State Farm "